Lighting Controls Support
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Controls Support - We're Here For You
We offer two great ways to get support from us including our knowledge base (help center) or reach out to a customer support representative to get answers to your lighting control project questions.
We also provide our how-to videos to provide you with an additional support option to meet your needs.
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Support Information
We have phone and email support to help answer your questions. We also have an option to schedule a call at the time you need it.
- Our Hours: Monday through Friday from 8:00 am to 6:00pm Eastern Standard Time
- Technical Support phone number (all controls brands): 1-800-535-2465
- Schedule a support call by clicking: On-line scheduling
- Support languages: English and Spanish
Email Support
Featured Support Technology
Visual, Augmented Reality Support Technology
We utilize the latest technologies to offer visual and augmented reality (AR) to support our customers. Please check out our video to learn more.
Benefits
- Easy to use, Easy to Navigate
- Faster troubleshooting - minimal customer effort improving the time to resolution
- Secure – You control the interaction. No third-party cookies
Support Videos
View our lighting controls how-to videos listed below. Check out our comprehensive list of controls videos on our controls playlist.